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What is a Trusted Choice Agency?

Well, as a Trusted Choice agency, we have access to many different insurance markets, and have made a commitment to help find the right insurance carrier for you that offers the coverage you need at a competitive premium…but that is just the beginning.  We take our Pledge of Performance very seriously.  Read over our pledge and see what you can expect as our customer:  

Trusted Choice® Pledge of Performance

Trusted Choice®agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance and financial services that  are right for you, your family or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help you solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

NEW MARYLAND LAWS FOR MOPEDS & SCOOTERS

Effective October 1, 2012, if you own or operate a moped or motor scooter, there are new laws you should be aware of.

1. Mopeds and motor scooters must be titled through the Motor Vehicle Administration (MVA) and the MVA-issued decal must be displayed on the vehicle at all times.

2. Moped and motor scooter owners must obtain and maintain liability insurance and uninsured motorists insurance coverage. Maryland law requires policy limits of $30,000 for bodily injury per person, $60,000 bodily injury per accident; and $15,000 for property damage for both liability and uninsured motorists coverage.  In addition, operators must carry evidence of insurance when operating the vehicle. This evidence of insurance would be a current insurance card. The insurance card should include the owner’s name, policy number, and vehicle information.

3. Moped and motor scooter operators must wear MVA-approved helmets, and if the moped and motor scooter does not have a windscreen, wear protective eyewear approved by the MVA.

Definitions

MOPED:

According to the Maryland Transportation Code Ann. § 11-134.1 (2011), moped means a bicycle that: (1) is designed to be operated by human power with the assistance of a motor;  (2) is equipped with pedals that mechanically drive the rear wheel or wheels;  (3) has two or three wheels, of which one is more than 14 inches in diameter; and (4) has a motor with a rating of 1.5 brake horsepower or less and, if the motor is an internal combustion, a capacity of 50 cubic centimeters piston displacement or less.

MOTOR SCOOTER:

According to the Maryland Transportation Code Ann. § 11-134.5 (2011), motor scooter means a nonpedal vehicle that is not manufactured for off-road use and:  (1) has a seat for the operator;  (2) has two wheels, of which one is 10 inches or more in diameter;  (3) has a step-through chassis;  (4) has a motor:  (i) with a rating of 2.7 brake horsepower or less; or  (ii) if the motor is an internal combustion engine, with a capacity of 50 cubic centimeters piston displacement or less; and (5) is equipped with an automatic transmission.

Rossmann Hurt Hoffman Insurance Offers Quality Insurance Products For Over 140 Years

Rossmann Hurt Hoffman Insurance Inc. has offered superior quality insurance products to people and businesses since 1871. The company is very proud of its ability to offer high quality insurance to its customers. Their extraordinary team of customer service experts takes pride in the excellent reputation they have earned for great service and for their exceptional customer focus.

Businesses from Maryland and from many other states have relied on Rossmann Hurt Hoffman Insurance for their insurance needs for decades. Rossmann Hurt Hoffman provides quality insurance to restaurants. They also offer general liability insurance for contractors such as plumbers, electricians, roofer’s, landscapers, flooring, roofing, street and road contractors. They provide insurance products to many other businesses as well.

Rossmann Hurt Hoffman offers car insurance and professional liability insurance in addition to their premium insurance products for businesses. The Maryland based company is also licensed and able to offer insurance products in many other states.

The company has special programs in place that allow them to find the best rates for each customer based on their needs. This very customer focused operation has earned an excellent reputation in the insurance business. All their systems are automated allowing them to work quickly and efficiently to find the best insurance for each clients needs.

With total customer focus, they take pride when they are able to get great rates for their clients and offer the best insurance products for the best price. They always strive to build long-term relationships with each client and the relationships are based on trust. This company-wide philosophy is practiced by everyone that works for Rossmann Hurt Hoffman Insurance, Inc. Their highly trained team finds the best products available on a case by case basis, and offers those products to clients at very competitive prices.

Rossmann Hurt Hoffman Insurance, Inc. has received the honor of being named a Best Practice Agency out of 900 eligible candidates. This is an honor and an amazing achievement. Only 195 were selected for this competitive honor and Rossmann Hurt Hoffman Insurance was proud to be named a Best Practice Agency for 2004 and 2005.

CDC’s Hurricane Health & Safety Tips | Ellicott City Insurance

Stay informed about Hurricane Readiness with new social media tools such as twitter, facebook, eCards, buttons, badges, and widgets! The CDC Hurricane Tips widget allows you to display the tips directly on your webpage. You can embed content in personalized homepages, blogs, and other sites. Once you’ve added the widget, there’s no technical maintenance. CDC will update the content automatically.

Learn more about social media tools>>  - Get the widget >>

 

Preparing For Spring Storms

Regardless of location, spring storms can cause damage to your home, lawn, cars, and other items that are exposed to the elements. Fortunately, there are steps you can take to help you prepare for spring storms and the damage they may cause.

Pay Attention to Surrounding Trees: If a spring storm comes through with high winds, trees that are close to the house, cars, or other buildings can cause serious damage. To prepare for spring storms and decrease the amount of potential damage, it can be helpful to cut down trees close to the house and other buildings.

Have an Emergency Plan: In the case of a severe spring storm, it can be vital to come up with an emergency plan that can help keep all family members safe and on the same page. In addition to having a well thought out emergency plan, it can be imperative that you include emergencies supplies in the plan.

Have Good Personal Insurance: The fact of the matter is, if a strong spring storm occurs, damage is often the result. However, there’s a way to ensure that you don’t end up losing money, valuables and time. Personal insurance is an excellent way to make sure that you’re completely covered. In most cases, personal insurance is a term used to describe a variety of insurance types including homeowner’s insurance, auto insurance, and life insurance. When it comes to preparing for spring storms, homeowner’s insurance plans offer coverage on items including:

-Buildings on your property -Your Home -Personal items such as furniture, clothes, appliances and other household items -Certain living expenses -Legal liabilities

While you can take steps to reduce the amount of damage possible, you can’t take the risk out of spring storms. In order to ensure that your valuables are protected, it’s extremely important to have your insurance paperwork up to date; having a well thought out insurance plan can be the best way to set yourself up for financial security and stability.

Protect Belongings in Self Storage Units

The Self Storage Association, or SSA, reports an estimated 10 percent of Americans rent a storage unit, contributing to an industry that brings in $20 billion a year in revenue, making self storage the fastest growing commercial real estate section in the last 30 years.

With so many people storing personal property, it is important to consider storage insurance. Rental agreements with the average storage unit dictate the tenant as responsible for lost or damaged goods within the unit. A tenant would have to refer to personal insurance coverage first. A limit equal to 10 percent of the personal property within a storage unit is provided, according to the 2011 ISO HO 3. This limit of liability is not always sufficient.

Take for instance a homeowner who downsizes from a 3,500 to a 1,600 square foot home due to financial hardship. The homeowner rents a storage unit for the personal property that does not fit in the smaller home, such as furniture, art, tools, televisions, lawn equipment or appliances. The college-bound children store items in the unit as well.

If the new home has a personal property limit of $60,000 and is insured for $120,000, then the personal property coverage for the items in the storage unit is $6,000. Given the expensive items in the storage unit, this figure could be far too low for adequate insurance coverage.

In order to bridge a gap in coverage, there are 3 options. One option includes increasing the personal property insurance amount in the self storage facility endorsement (HO 06 14), which will increase the storage unit’s limit of liability coverage. Another option is to add the items in the storage unit to a personal inland marine policy, or floater, to allow for more coverage. A third option is to buy extra coverage through the storage facility. This option may be more expensive than a homeowner’s policy and require a deductible of $100 to $500. Storage facilities often charge $.50 to $2 per $100 of property.

With these options for covering potential insurance gaps, calculating the value of stored property is important to determine if and how much extra coverage is needed, taking into account the size of the deductible. Once all the factors have been contemplated, the decision for extra insurance can be made.

Dundalk water-main break triggers coverage questions | RHH Insurance

The extensive damage caused by the water-main break in Dundalk last week has lead to many coverage questions and potentially erroneous interpretations.
Normally this type of loss should be considered a flood, and in order for there to be coverage there must be a Flood Policy in effect.  This was confirmed by the Maryland Insurance Administration.  Some insurance companies, however, have indicated they might cover the claims under homeowners’ or other property policies.  This will depend on the wording of the individuals’ policy, specifically the water-damage exclusion, coverage for burst pipes and/or backup of sewer and drains coverage.
Here are the MIA’s official guidelines concerning this incident:
•    People who have flood insurance can file under their flood policy
•    People who don’t have flood insurance should file a claim with their property  insurer and get any denial in writing; and
•    The MIA will handle any complaints they get and look at the specifics at that time.

Floods can happen anywhere and everyone is at risk, as demonstrated by the Dundalk water-main break.  This is a perfect example of why even if you don’t live near the water you still need a Flood Insurance Policy!

Funds Transfer Fraud and Computer Fraud

-A company’s payroll supervisor logged on to the payroll account and noticed three payments totaling $704,632 had been wired from their account. The supervisor immediately reported the transactions as unauthorized. The bank shut down the account and was able to recover all but $238,781. The FBI and Homeland Security investigated and determined that someone had gained access to the vice president of finance’s username and password via computer programs that had been surreptitiously downloaded onto the vice president’s computer.

-A company’s bank allegedly sent it a letter advising of a new security program. The company then received an email that appeared to be from their bank. The company’s employee opened the email, which allowed a Trojan horse computer virus to get in. It was able to read key strokes from the insured’s computer, thereby enabling the perpetrator to obtain banking and password information and initiate a fraudulent electronic wire transfer from the insured’s account. This ended up causing a loss to the company of $683,000.

Computer Fraud

-A company’s website was hacked into by an employee of one of its customers who changed her employer’s bank routing code on the web site to her own. When the company paid her empoyer for services rendered, the money went directly into her account instead.

-After he’s fired, a former employee used his supervisor’s password to enter the insured’s unlocked building and used the supervisor’s computer. He initiated transactions using his bank routing code to receive fake reimbursements purportedly made to the company’s customers.

 An Experienced Market Leader

-Since 1853, we’ve provided effective insurance solutions to a wide range of industries.

-A.M. Best has assigned Travelers a financial strength rating of A+

-With over 50 offices, we possess national strength and local presence.

-Our dedicated claim group offers extensive industry and product knowledge.

 Get the Protection you need, today and tomorrow

Choose Travelers for your electronic funds transfer fraud and computer fraud coverages and you’ll have access to risk mitigation articles, security guidelines and discounted McAfee software security. To learn more about this comprehensive program, talk with your independent insurance agent or visit Travelersbond.com

How does life expose thee? Let us count the ways

Six good reasons to have a personal umbrella

There is no question that the ownership and use of our autos present us with the greatest personal liability exposure. But our normal daily activities can expose us to the potential of a large liability claim that could threaten our personal assets. One of the best ways to understand the need for a personal umbrella policy (PUP) is to review actual claim examples. Listed below are actual personal liability claims that illustrate the need for higher personal liability limits.

Loss #1
A couple hosted a pool party for their teenage children. They did not provide any alcohol, but it was brought by some of the guests and was available. After leaving the party, one of the guests was severely injured in an auto accident, and the injury was attributed to his consumption of alcohol. This case went to the Wisconsin Supreme Court which decided that anyone who sells or furnishes alcohol to a minor is responsible for the minor’s injuries as well as any injuries caused by the minor. The opinion of the court was that the homeowners should have prevented the consumption of alcohol by minors on their premises. Both the homeowners’ and personal umbrella policies responded to this claim.

Loss #2:
The insured hosted a party at his home. Among the guests was a family friend, who was also the insured’s financial advisor. The friend brought his wife, their 2-year-old child and their baby to the party. The insured gave them a jug of spring water to mix formula for the baby. The 2-year-old child also had a drink of the water. Shortly thereafter, both children became ill. The family left the party and took the children to the hospital. The hospital confiscated the water jug which was found to contain arsenic. An old label was found wrapped around the handle with the words “weed killer” printed on it. The insured had mistakenly given the jug, which was similar to the ones containing spring water, to the family. The baby died and the 2 year old survived after being in critical condition several days. The personal umbrella liability limit was paid.

Loss #3:
The insured’s 18-year-old son was driving his parents’ car to the store with his 19-year-old girlfriend. He left the roadway and hit a tree. The son told the police that another car cut him off, but there were no witnesses, and the girlfriend had no recollection of the accident. She was hospitalized for over a month with multiple fractures and internal injuries and received extensive physical therapy. The personal umbrella insurer settled with the girlfriend for the policy limit.

Loss #4:
An 18-year-old college student was struck by a fraternity paddle during initiation. He sustained facial fractures and blindness in his left eye. The fellow fraternity members and their families were sued. The court awarded $1,300,000.

Loss #5:
A 28-year-old engineer dove into a friend’s above-ground swimming pool, struck his head on the bottom and, as a result, became a quadriplegic. He sued both the homeowner and the pool manufacturer. The court found the homeowner to be 60 percent responsible and the pool manufacturer to be 40 percent responsible, and awarded $10,000,000.

Loss #6:
A babysitter left a 5-month-old infant unattended in a walker. The infant toppled the walker, struck her head on the floor and suffered brain damage. The parents of the infant sued the teenage babysitter and her parents. The court awarded the parents $11,000,000.
The above losses show the consequences of situations that can quickly exhaust the liability limits of the underlying policies.

For less than the cost of a cup of coffee a day, most folks can purchase a personal umbrella policy with a limit of $1,000,000, possibly $2,000,000 or even $5,000,000.
Jerry Milton, CIC, contributed this resource. The legal profession recognizes him as an expert on insurance coverages. He is also an education consultant for IA&B, working with CISR, CIC and on-demand CE programs.

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